Legal
Privacy Policy
Last updated: April 2026. This is a plain-language summary. The full legal policy is available on request.
What we collect
- Account info: your email, name (optional), and profile image (if you sign in with Google).
- Practice data: the audio you record for reps, transcripts generated from that audio, scores, and feedback.
- Onboarding answers: your vertical (sales, consulting, etc.), personas you speak to, and improvement goals. Used to personalize your workouts.
- Usage signals: reps completed, scores over time, streak days, which features you use.
What we don't do
- We don't sell your data to advertisers or third parties.
- We don't train our AI models on your audio or transcripts. Your reps stay yours.
- We don't share your individual scores or transcripts with anyone, not even team admins, unless you explicitly share them.
Who processes your data
We use a small number of third-party services to run Cognify: Supabase (database, auth, file storage), Anthropic (Claude, for scoring and feedback), OpenAI (GPT, fallback scorer when Anthropic is unavailable), Deepgram (speech-to-text), Hume.ai (vocal prosody analysis for tone scoring), Vercel (hosting), Resend (email). Each of these has its own privacy policy and processes only the data required to perform its job. We don't share more than we need to.
Your rights
You can request a copy of your data, ask us to delete your account, or opt out of optional processing at any time. Email support@cognifygym.com and we'll handle it within 30 days.
Cookies
We use a single cookie (cognify_guest_id) to remember you across pages, plus Supabase's auth session cookies when you're signed in. No third-party trackers.
Changes
If we materially change this policy, we'll notify active users by email and update the "Last updated" date above.
Questions? Reply to any email we send you, or reach out via the help page.